Shipping policy

 

Shipping Policy

Effective Date: September 1, 2025

At Olmart, we are committed to delivering your order safely, ethically, and efficiently. Please review our shipping policy below to understand how we handle deliveries.

📦 Order Processing

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or holidays are processed the next business day

  • A confirmation email with tracking information will be sent once your order ships

🌐 Shipping Locations

We currently ship to:

  • All 50 U.S. states

  • Select international destinations (availability shown at checkout)

If your country is not listed, please contact us to check availability.

🚚 Shipping Methods & Timeframes

Region Shipping Method Estimated Delivery Time
USA Standard Shipping 3–7 business days
USA Expedited Shipping 2–3 business days
International Standard Intl. 7–21 business days

Delivery times may vary depending on customs clearance, holidays, or local service issues.

🤝 Fulfillment by Trusted Suppliers

Some products are shipped directly from our trusted suppliers or brand partners. This allows us to offer a wider selection of ethical goods.

Please note:

  • Your order may arrive in multiple packages if items come from different suppliers

  • Tracking numbers will be provided for each shipment when available

  • Delivery times may vary by supplier and product availability

We carefully vet all partners to ensure ethical and quality standards.

💳 Shipping Costs

  • Shipping costs are calculated at checkout based on location and method

  • Free U.S. shipping is available on orders over $75

🌍 Customs & Import Duties (International)

International customers are responsible for any import taxes, customs fees, or duties required by their country. These are not included in our product prices or shipping fees.

📥 Digital Products

For digital items (eBooks, downloads, etc.):

  • A download link is sent immediately after purchase

  • No shipping fees apply

❌ Lost, Damaged, or Delayed Orders

If your order arrives damaged, is lost, or is delayed beyond the expected delivery date, contact us at support@olmart.com within 7 days of the issue. We will assist in resolving the matter with the shipping provider or supplier.

📨 Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders lost due to incorrect or incomplete addresses.

📬 Contact Us

Questions or concerns? Reach out to our support team:
📧 support@olmart.com